We'd love to hear from you. Whether you have a question about a plush, spotted something on the site that needs a little care, or simply want to share a thought, My Jellycats is always happy to listen.
General Enquiries
The quickest way to reach us is by email: [email protected]
Community & Suggestions
If you'd like to recommend a Jellycat character, suggest a community feature, or share an idea that could make the site softer, friendlier or more fun, feel free to get in touch using the same email. We love hearing from fellow plush fans and collectors.
Response Times
We do our best to reply within 48 hours. During busy times it may take a little longer, but we read every message with care and appreciation.
My Jellycats was created as a cosy, welcoming space for plush lovers - so if there's anything you think we can improve, please let us know.